Laguna Basics
Contact

Contact

One mailbox, read by the people who write the pages.

Write to the desk

The fastest way to reach us is email: editor@lagunabasicsph.com. One mailbox, read by the people who write the pages.

We answer questions about what is on the site. We cannot help with your broker account, we cannot recover funds, and we do not give personal trading advice — a broker's own support desk is the right address for the first two.

If something on a page is wrong

Tell us which page and what is wrong, and if you can, where the right figure comes from. Corrections are the one kind of mail we treat as urgent — see our corrections policy.

For brokers and PR

We do not publish guest posts, sponsored reviews or link inserts, and paid placement is not available at any price. If you are a broker and a fact about you is out of date, send the document that shows the current figure and we will read it.

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FAQ

Common questions

How do I reach the Laguna Basics desk?

Use the contact form on this page and include the page address and the exact sentence you are asking about. A short, specific message gets a faster answer than a general one. We read every message, but we reply in the order received and we do not run a live chat or a phone line.

Can the desk tell me whether to buy or sell gold today?

No. We do not give trade calls, entries, exits or signals, and we will not tell you whether gold is going up or down. We can explain how a position size, pip value, margin or profit calculation works, and you can run the numbers yourself in our position size, pip value, margin and profit calculators.

Will you help me open or fund an FxPro account?

No. Account opening, verification and funding happen on the broker's own site, and the desk has no access to your account. We can point you to the fact that FxPro publishes support for MT4, MT5, cTrader and the FxPro app, and that local funding runs through GCash or bank transfer, but the steps are the broker's.

Can I ask you to check my broker or my account statement?

No. We do not review personal statements, verify a broker on your behalf or act as an intermediary in a dispute. For a complaint about an account, go to the broker's own complaints process first. Remember that FxPro is licensed by the FCA (UK) and CySEC - not by the SEC of the Philippines, so local recourse is limited.

How fast should I expect a reply from the desk?

There is no guaranteed response time. Messages are handled by a small editorial team, so a correction with a source attached moves faster than a general question. If your message is about a factual error, mark it clearly and include the page address so it reaches the corrections process rather than the general inbox.